As a professional business sending correspondence to your customers, there are several mistakes that are made that can be extremely costly to the reputation of your brand. Here are a few tips for designing your company’s correspondence from the letterhead to the letter itself. We’ll explain why these mistakes are so costly, why they occur in…
Easy Ways To Improve Your Customer Service
At the forefront of any successful business is a high level of customer satisfaction. In fact, you are unlikely to be successful if you neglect to give customer feedback the attention it deserves, whether it is positive or negative. It is inevitable what will happen to a company that receives constant bad reviews and has…
Three Ways to Boost Your Website’s Performance
As an entrepreneur you’re more than aware that you’ve got a lot to get right, a lot riding on the performance of your website and your marketing activities. You may have plenty of skills in one or two key areas but less in others and right now you need to know why your website isn’t…
Are You Making These Recruitment Mistakes?
Hiring the best employees is vital to success in any industry. You can’t run a successful business on your own without a great team behind you, no matter how good an entrepreneur you are. As a leader, it is important that you are able to motivate your team and work with them to develop their…
How to Get Your Employees to Stick Around
While there might be times when you want your employees to move on to new pastures, there are many occasions when you want to keep the talent that you have. If you’ve found employees that you can be proud of, you don’t want them to leave and start working for a competitor, especially because it…
Why Isn’t My Business Profitable?
Are you struggling with low levels of profitability in your business model? What’s going wrong? Well, there could be a few issues that you may want to think about addressing. It is, but… You might find that your business is actually profitable, you’re just not gaining any benefit from this. The reason that’s usually the…