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Easy Ways To Improve Your Customer Service

At the forefront of any successful business is a high level of customer satisfaction. In fact, you are unlikely to be successful if you neglect to give customer feedback the attention it deserves, whether it is positive or negative. It is inevitable what will happen to a company that receives constant bad reviews and has…

Are You Saying Yes Too Often?

There’s a well known entrepreneurial concept that say’s ‘always say yes, then figure out how you’re going to do it.’ It’s something I have lived by for most of my life. Always excited to find the next challenge to solve I was always ready to say yes first, and then figure it out later. The…

Are You Making These Recruitment Mistakes?

Hiring the best employees is vital to success in any industry. You can’t run a successful business on your own without a great team behind you, no matter how good an entrepreneur you are. As a leader, it is important that you are able to motivate your team and work with them to develop their…

Dwindling Profits? Here’s What Could Be Going Wrong…

One of the most difficult challenges that most businesses come up against at the start of their journey, is getting their finances right. When you’re yet to start trading or make any significant profit, you won’t have much money to start off with and there’s not much room for error if things go wrong. So…

Let’s Take That Business Idea To The Next Level

Many entrepreneurs will remember the moment they got a solid idea that consumed them. It is something that you can’t let go of. It nestles into your mind, you nurture the idea and it begins to grow until you get to the stage that you act on it. But then what? It takes a lot…

How a Virtual Receptionist Can Benefit Your Business

When running a business, it is imperative that you can operate as efficiently as possible, whether you are a new business, a small business or a large corporation. An important part of any business is to have a professional first point of contact between yourself and a potential client. This is often conducted through a…