Digital
Be honest and understand your customer – it makes them happier
I have recently had a very frustrating experience with a company who sold me a product. I have never been a fan of people who
April 17, 2012 2 Comments
I have recently had a very frustrating experience with a company who sold me a product. I have never been a fan of people who
Last night I arrived in Lagos to present a session on social media strategy. I was met at the airport by the a very professional
I have been meaning to write about developing a social media policy for some time now. This is something that I believe can make or
Over the last few years I have been tracking the Top 20 most popular websites in South Africa. Comparing 2010 and 2011 results revealed that
In their latest book Blur: How to Know What’s True in the Age of Information Overload by Bill Kovach and Tom Rosenstiel, these two men explore the
I recently came across the Starbucks Green Apron book and read through their 5 principles for turning the ordinary into the extraordinary. I found it
I use my iPad for almost everything in my life and most people who meet me know all about it. This has caused a few
There is a big difference between launching a social media campaign and reinventing your business to take hold of social media advantages. Social media campaigns
So often we miss the point of social media. We get caught up in the networks Facebook, Twitter, LinkedIn and any other that tickle our
2011 is drawing to a close soon and as I look back I have been able to say that it was a relatively successful year.