From Fluff Metrics to Meaningful Relationships
The Importance of Actionable Customer Data To truly put the customer at the centre of the business, brands must take ownership of their data and
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The Importance of Actionable Customer Data To truly put the customer at the centre of the business, brands must take ownership of their data and
By breaking down these barriers between departments and creating collaborative environments, companies can streamline processes and improve overall performance while delivering better customer experiences.
I love it when clever people come up with simple ideas that change the way the world works. This example we will look at today
Learn about social media management in one-on-one or team executive coaching. Social media has become the most exciting shift in communication that business is currently
The invention of social media and blogging has left a big question unanswered in the online marketing realms. Just how valuable is a company website
It seems that the Currie Cup did very well in social media. Not only did Touch Durban leverage the event to create awareness to their
I am happy to announce that almost a years worth of ideas and concepts are neatly wrapped up in my latest keynote presentation. Consumer 2.0
There are big questions about the longevity of TV alongside the competition of online media. Online video content has become so popular globally and in
Spam is everybody’s worst nightmare, yet for some strange reason email marketing is still a very effective way to connect with customers and stakeholders. It
I read an interesting article on Groundswell which highlights a very important aspect of BP’s current social media nightmare and what they should do about