Marketing Products on Social Media

Historically, product orientated businesses have struggled in social media circles. A focus on product promotion and sales have meant that these social presences have, historically, been very bland and boring. I mean, let’s be honest and acknowledge that a product page on a social network isn’t a top destination for people to go when looking for inspirational content. So, what can product orientated businesses do to build a more engaging and successful social media presence, without losing their mandate for sales and foot traffic to their retail outlets? Firstly, I suggest that you take a read of my last article, “Be Brave: Differentiate with Digital”, to come to grips with the importance of understanding your brand better. Every product has a brand persona that it portrays, whether it’s trying to or not. Doing the work to understand the brand will help you understand the best way to portray your brand on social media channels. Once your brand is clearly understood you should have a clear picture of the persona and differentiation you wish to display to the social media world. This will go a long way in informing your content strategy but there are a few more elements we suggest looking at to make the most of your social presence. Focus on your customer’s needs Too often products focus on functional benefits, like the features and prices of their products. Yet, we have never seen a successful sales strategy driven across social media that only promotes features and price. Instead,...

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