Keynote Speaker

Entrepreneur

Author

Book Mike Saunders

Keynote Speaker

An expert in social media and digital customer experiences. Helping businesses engage customers and employees through the use of digital technology.

Change Agent

Driven by a desire to see businesses progress in their understanding of digital, Mike has founded businesses and community forums to better support the digital industry.

Author

The Five Year Mark is a collection of personal stories and lessons that Mike Saunders has learnt while building DigitLab.

From the blog

Are You Making These Recruitment Mistakes?

Hiring the best employees is vital to success in any industry. You can't run a successful business on your own without a...


How to Get Your Employees to Stick Around

While there might be times when you want your employees to move on to new pastures, there are many occasions when you...


Mike Saunders Recognised on Top Digital Marketing Experts List

With many digital marketing agencies and experts on the scene, receiving international recognition deserves to be...


EasyBiz Technologies Partners with DigitLab

We are proud to announce that EasyBiz Technologies has partnered with digital agency DigitLab. EasyBiz, an authorised...


Why Isn’t My Business Profitable?

Are you struggling with low levels of profitability in your business model? What’s going wrong? Well, there could be a...


The Four Principles Of Any Solid Support Call

A while ago I wrote about how “Smart brands have integrated their social media responses team into the customer call...


Developing a Unique Brand Identity

A brand identity embodies your company and everything you stand for, and it’s also an effective way of differentiating...


Dwindling Profits? Here’s What Could Be Going Wrong…

One of the most difficult challenges that most businesses come up against at the start of their journey, is getting...


How to Launch a Successful Business Event

Hosting an event is a great way for you to attract new customers. It will cement the relationship that you have with...


Let’s Take That Business Idea To The Next Level

Many entrepreneurs will remember the moment they got a solid idea that consumed them. It is something that you can’t...


Six Tips For Earning Customer Loyalty

No matter the size or shape of your venture, customer loyalty is very important. The reason for this is that loyal...


DigitLab Academy partners with Damelin Online to further digital education in Africa

Mike Saunders, DigitLab Academy founder, has a passion for education, particularly teaching people how to make the most...